Communications & Phone Systems for Newcastle Businesses
Tantos IT & Digital Solutions provides communications & phone systems for Newcastle businesses to keep your team connected, your customers supported, and your business running smoothly.
We deliver end-to-end solutions from CloudPBX systems and desk phone installations through to mobile plans, conferencing equipment, all supported by our team of local technicians, beinging everything together under one provider.
We procure, configure, install, and support your entire business comms environment — with the flexibility to migrate you from your existing provider without disruption and scale as you grow.
Tantos Phone Systems & Communications Solutions
Cloud PBX Systems
Flexible, scalable cloud phone systems with advanced call handling, remote access, and full business-grade features.
Desk Phone Systems
Procurement, setup, and installation of reliable desk phones and handsets, configured to suit your team and workflows.
VoIP & Call Quality Prioritisation (QoS)
Network configuration and optimisation to ensure clear, consistent call quality across your business.
Softphones & Remote Calling
Make and receive business calls from laptops and mobiles, keeping your team connected wherever they work.
Business Mobile Phones & Plans
Business-grade mobile plans, device procurement, setup, backup, security, and ongoing management.
AI Answering Services
Automated call handling and intelligent routing to ensure every call is answered and directed efficiently.
AV & Conferencing Solutions
Meeting room and conferencing equipment procurement, installation, and troubleshooting for seamless collaboration.
How do modern phone & communication systems help your business thrive?
Clear, reliable communication is at the centre of every modern business. Whether it’s reaching customers, internal coordination, or connecting a remote workforce, your systems need to be consistent, secure, and easy to use.
Missed calls and slow follow-up can mean missed opportunities. When calls drop out, audio quality is poor, or customers struggle to reach the right person, it can quickly impact customer experience, team productivity, and your overall business. Behind the scenes the pain points can be amplified with complex user management and having to handle multiple providers and invoices each month and find which one to call when things go wrong.
Tantos IT & Digital Solutions can remove the inefficiencies and frustrations by handling your communications end to end: from procurement, setup & installation, through to ongoing support, service quality and device security. One provider for Managed IT Services, Helpdesk Support, Mobile Phones, Desk Phones, Internet, Hardware, and all your tech needs.
Flexible business phone solutions for your team
We’re flexible.
We work with you to understand how your business communicates, how your team is structured, your call volumes, your feature requirements, and how it all fits with existing systems.
From there, we design a solution to fit your current needs, with the flexibility to scale as you grow.
Why choose Tantos IT & Digital Solutions for your Business Comms?
Tantos IT & Digital Solutions provides business phone systems, CloudPBX, VoIP, mobiles, desk phones, and communications support for businesses in Newcastle and the surrounding regions who are looking for reliable calls, simple management, and a local team who looks after it all.
Instead of juggling phone providers, internet issues, device setup, call quality problems, and support tickets separately, we bring your communications environment together under one roof. One provider, one point of contact, one helpdesk, one invoice.
We help you choose, migrate, install, configure, and support the right communication system for the way your team actually works — then back it with local service whenever you need a hand.
Local help for critical comms
Talk to a Newcastle-based team that understands your setup and can support you remotely or onsite when calls, devices, or users need attention.
Phone systems that fit with how you work
We design around your team structure, call flow, customer behaviour, workplace needs, and the unique quirks of your business.
One provider from setup to support
Procurement, migration, installation, call quality, mobiles, conferencing, and ongoing support are handled by us. One provider, one helpdesk, one invoice.
Frequently Asked Questions
Can you migrate us from our current phone provider?
Yes. We’ll review your current setup and service agreement to advise on how and when it is best to make the change. We’ll work with your team to manage the transition and migrate your numbers and systems across with minimal disruption to your business.
What is a CloudPBX system and how is it different from traditional phones?
CloudPBX systems operate over the internet, removing the need for on-site phone switch infrastructure. This allows greater flexibility, easier scaling, and advanced features like call routing, remote access, and integrations.
CloudPBX can be paired with both desk phones (physical phones) and softphones (calls from your computer or mobiles).
Can our team make calls from mobiles or laptops?
Absolutely. Softphone systems allow your team to make and receive business calls from their devices, keeping communication consistent whether they’re in the office or working remotely.
Do you supply and set up phones and devices?
We can handle the full process — procurement, setup, installation, configuration, and ongoing support for all phones and related hardware.
If you have existing devices that you would like to continue using, we can assess compatibility and will advise if there are any concerns, and if necessary, help find the right alternative.
Can you improve our call quality issues?
Yes.
We review your network and implement Quality of Service (QoS) and VoIP optimisation to ensure your calls remain clear and reliable. See our Internet and Networking Solutions for more information on QoS optimisation.
Do you support conferencing and meeting room systems?
We do. We supply, install, and support AV and conferencing equipment to ensure your meetings run smoothly in-office or with remote participants.
Tantos IT Partners





Keep your team connected
Speak with our team about Business Phone & Communications Systems in Newcastle and find out how we can support your business.